Terms & Conditions
Welcome to . These Terms and Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions.
1. About Us
Integra Paint provides residential and commercial painting services across the Gold Coast and surrounding areas, including interior painting, exterior painting, roof painting, mould treatment, deck and fence painting, and related services.
2. Acceptance of Terms
By using this website, requesting a quote, or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
3. Quotes and Pricing
- All quotes provided by Integra Paint are free unless otherwise stated.
- Quotes are valid for 30 days from the date issued unless specified otherwise.
- Prices may vary if:
- the scope of work changes;
- additional preparation work is required;
- hidden damage or defects are discovered;
- the client requests additional services after acceptance.
- Any variations to the agreed work may result in additional charges.
4. Deposits and Payments
- A deposit may be required before work commences.
- Final payment is due upon completion unless otherwise agreed in writing.
- Late payments may incur additional fees or interest permitted by applicable law.
- Integra Paint reserves the right to suspend work until outstanding invoices are paid.
5. Scheduling and Delays
Integra Paint will make reasonable efforts to complete work within estimated timeframes. However, delays may occur due to:
- weather conditions;
- material availability;
- site access restrictions;
- unforeseen property conditions;
- client-requested changes.
We are not liable for delays outside our reasonable control.
6. Client Responsibilities
The client agrees to:
- provide safe and reasonable access to the property;
- remove valuables and fragile items from work areas;
- ensure pets and children are kept away from active work zones;
- disclose any known hazards or issues that may affect the work.
Failure to provide adequate access or safe conditions may delay work and result in additional charges.
7. Workmanship and Materials
Integra Paint aims to deliver professional workmanship using quality products and industry-standard painting practices.
Minor imperfections consistent with normal trade tolerances may occur and do not constitute defective work.
Colour appearance may vary due to:
- lighting conditions;
- existing surfaces;
- paint batches;
- screen/device display differences.
8. Warranty
Integra Paint warrants that services will be carried out with reasonable care and skill in accordance with Australian Consumer Law.
This warranty does not cover:
- normal wear and tear;
- structural movement or cracking;
- water damage or leaks;
- mould caused by moisture or ventilation issues;
- damage caused by third parties;
- surfaces previously painted or repaired incorrectly.
9. Cancellations
You agree not to:
- misuse the website;
- attempt unauthorized access to systems or data;
- copy or reproduce website content without permission;
- use the website for unlawful purposes.
All website content, including logos, images, text, and branding, remains the property of Integra Paint unless otherwise stated.
10. Website Use
You agree not to:
- misuse the website;
- attempt unauthorized access to systems or data;
- copy or reproduce website content without permission;
- use the website for unlawful purposes.
All website content, including logos, images, text, and branding, remains the property of Integra Paint unless otherwise stated.
11. Limitation of Liability
To the maximum extent permitted by law:
- Integra Paint is not liable for indirect, incidental, or consequential damages;
- liability is limited to the value of the services supplied;
- nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law.
12. Privacy
Any personal information collected through our website or during service enquiries will be handled in accordance with applicable Australian privacy laws.
By submitting information through our website, you consent to us using that information for:
- responding to enquiries;
- providing quotes and services;
- customer communication;
- internal record keeping.
13. Third-Party Links
Our website may contain links to third-party websites. Integra Paint is not responsible for the content, policies, or practices of those external websites.
14. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
15. Changes to These Terms
Integra Paint may update these Terms and Conditions at any time without prior notice. Updated versions will be published on this page with a revised effective date.
16. Contact Us
For questions regarding these Terms and Conditions, please contact:
Email: info@integrapaint.com.au
Phone: (07) 3521 9506